Returns
Final returns policy information is not yet available. This page describes what to do if there is a problem with your delivery.
What we can confirm
- If something arrives damaged, or you believe you received the wrong item, message our team on WhatsApp with your order number and a photo. We will handle it case by case.
- Do this as soon as you can after delivery — it makes the courier conversation much easier.
Final policy information
Final policy information is not yet available. Please contact LPN before ordering if you need it.
- · Whether returns are accepted, and any return window
- · Who pays return delivery costs
- · Refund method and timing
- · Any conditions for opened or partly used products
Please contact LPN before ordering if you need the final returns policy.
Ask us directly
Until the final text is published, our team answers these questions in person.